Help Desk Analyst
- Hiring Organisation
- Factory International
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent, Part Time
- Salary
- £26,000
controls change (e.g., MFA rollouts), referencing the organisations IT policy and awareness principles Undertake device patching & update management applying the organisations patching schedule and windows for Windows/macOS, browsers, and key applications, achieving agreed compliance levels across laptops/desktops. Use Intune/Windows Update … other duties that are commensurate with the post PERSON SPECIFICATION ESSENTIAL Customer helpdesk support Proven ability to resolve common end user issues across Windows/macOS, Microsoft 365, Dropbox, and networking basics, with clear, empathetic communication Securityhygiene Practical experience applying MFA, hardening mail & collaboration tools, and keeping endpoints protected ...