ICT Service Delivery Manager
- Hiring Organisation
- Flat Fee Recruiter
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Contract, Part Time, Work From Home
- Salary
- £55,000
management and service recovery. Familiarity with Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and service improvement initiatives. Knowledge of relevant legislation, including UK GDPR and the Data Protection Act 2018. A full driving licence and the ability to travel when required. Reasonable adjustments can be made … ITIL service management, stakeholder and supplier management, service improvement planning, SLA and KPI monitoring, risk management, major incident management, service continuity, operational reporting, UK GDPR and the Data Protection Act 2018. ...