change initiatives, aligning them with organizational objectives and promoting a culture of continuous improvement. Documentation: Maintain comprehensive documentation of processes and procedures to ensure knowledgetransfer and service continuity. Asset Management: Oversee joiners, movers, leavers, client hardware and software processes, software licensing controls, and compliance auditing. Behaviours set More ❯
Market Harborough, Leicestershire, UK Hybrid / WFH Options
Iconiq Innovation
proposal to internal and external stakeholders Be the driving force for high-quality information exchange between industrial, academic and research consortium partners Assisting with knowledgetransfer workshops to define innovative concepts and solutions for our clients Being responsible and accountable for your proposals – making sure they are prepared More ❯
in-person, or other means of communications while maintaining high levels of customer service and documentation. The successful Lead Application Support Analyst should possess knowledge of the following: · Thorough understanding, through practical use, of the Applied Epic (or equivalent) agency management system. · Thorough understanding of agency support programs (Service … experience · Strong customer service and communication skills · Good attitude and a desire to help others · Thorough problem-solving skills. · Ability to train new individuals, transferknowledge, and assume new responsibilities. · Dependability If this appeals to you get in touch! Click APPLY NOW or send your CV to harvey More ❯