Onsite Support Analyst
- Hiring Organisation
- THE CHANNEL RECRUITER LTD
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Part-Time
- Salary
- Salary negotiable
title: Onsite Support Analyst Location: Newcastle upon Tyne Part-time role (7.5 hours a week) Salary: £30,000 - £32,000 p / a (pro rata) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee … software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10 / 11, Active Directory, Intune and Autopilot environments. Escalating complex incidents where required and working closely with wider technical teams. Maintaining asset records, support documentation ...