Onsite Support Analyst
- Hiring Organisation
- THE CHANNEL RECRUITER LTD
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Part-Time
- Salary
- Salary negotiable
connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating complex incidents where required and working closely with wider technical teams. Maintaining asset records, support documentation … Looking For Essential Experience in an IT Support, Deskside Support or Onsite Support role. Knowledge of: Windows 10 & 11 Microsoft 365 Active Directory Azure AD Intune & Autopilot ServiceNow or similar ticketing tools Experience managing support tickets and working to SLAs. Excellent troubleshooting and problem-solving skills. ...