1 of 1 Part-Time Active Directory Jobs in the North East

support tickets via phone, email, and remote tools Escalate complex issues to 3rd line or vendors when necessary Maintain and support Microsoft 365, Active Directory, and Windows-based systems Assist in onboarding/offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain … improvement and upgrade projects Requirements: Proven experience in a 2nd line support or similar technical role Strong knowledge of Windows OS, Microsoft 365, Active Directory, and Exchange Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Experience with ticketing systems and remote support tools More ❯