1 of 1 Part-Time Customer Service Jobs in North London

delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. Ensure compliance with DfE Cyber Security Standards and ongoing development … department leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. Identify training needs of the IT team and where possible deliver internal training to upskill staff. Lead development of a roadmap for potential future … of the IT function, including capacity planning and team structure. Budget & Asset Management Oversee the IT budgets, ensuring cost-effective procurement and contract management. Lead vendor relationships, ensuring clear service level agreements and accountable performance management. Maintain an accurate asset register, ensuring effective lifecycle management of IT equipment. Other responsibilities There may be occasions when attendance outside of your More ❯