Help Desk Analyst
- Hiring Organisation
- Factory International
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent, Part Time
- Salary
- £26,000
communication is clear and inclusive when security controls change (e.g., MFA rollouts), referencing the organisations IT policy and awareness principles Undertake device patching & update management applying the organisations patching schedule and windows for Windows/macOS, browsers, and key applications, achieving agreed compliance levels across laptops/desktops. … verify success/fail, re try, and report on compliance. Report monthly compliance metrics and exceptions in line with the IT Patching Policy Asset & configuration management Keep accurate records: device inventory (Helpdesk system, Intune), ownership, lifecycle state, warranty, and configuration profiles. Manage peripherals and secure disposal ...