A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at … L&Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customerservice to end users virtually and face to face. We are looking for a customerservice driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a more »
We are seeking a dedicated and enthusiastic CustomerService Representative to join our client on a part-time basis to cover a maternity leave. This role is offered on a fixed-term contract for 6 months, with the possibility of extension thereafter. The successful candidate will be responsible … for providing outstanding customer support during our evening shifts on Mondays, Tuesdays, and Fridays from 19:00 to 23:00. You will respond to customer inquiries via phone, email, and chat, resolve issues and complaints with efficiency and empathy, and provide product information and support. Additionally, you will … maintain accurate records of customer interactions and transactions while collaborating with team members to ensure a seamless customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you. What We Offer: Hourly Rate: £11.44, paid more »
industry? We are seeking enthusiastic Inbound Call Handlers to join our Client in Bromborough. Key Responsibilities: Handle inbound calls efficiently and professionally. Provide excellent customer service. Communicate confidently and clearly with clients. Utilise IT systems effectively to manage call information and customer data. What We Offer: Hourly Rate … Training: Full training provided. Working Hours: Friday and Saturday: 5pm - 10pm Requirements: Good telephone manner. Confident communication skills. IT literate. Experience working in a customer focussed role. How to Apply: Send your CV to If you do not hear from us within 5 working days, please assume your application more »
fast-moving work environment with strong time management skills. Can show initiative and prioritise tasks. Professional telephone manner and communication skills. Beneficial: Experience of customerservice or dealing with members of the public in some capacity is desirable Port Sunlight Research working environment: Free onsite parking Staff shop more »
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
A Select uk Ltd
good numeracy and literacy, good time management Excellent communication skills, interpersonal skills and telephone manner- good team player, flexible attitude and can deliver excellent customerservice Commutable to Oldham on a daily basis for this office based full time permanent role (it is not remote, hybrid or part … role include; Maintaining and managing the CRM sales databases (Salesforce), inputting data, managing data, running reports, reporting and coordinating data Sales Order process-incoming customer calls- logging enquiries, analysing enquiries, triage management ensuring enquiries are forwarded to relevant person, correct department. Producing, creating daily Excel reports, analysing data such … as customer spend analysis and daily sales analysis, using pivot tables and Look ups. Analysing trends, market research of competitors and customer trends, sales pipeline To apply please email your cv with salary expectations and availability and how you meet our clients sales support administrator criteria. Don't more »
Employment Type: Permanent, Part Time, Work From Home