2 of 2 Part-Time Organisational Skills Jobs in the North West

Customer Services Quality Assurance Analyst

Hiring Organisation
Canada Life Group (UK) Ltd (The)
Location
Isle Of Man, North West, United Kingdom
Employment Type
Part Time
Process Improvement : Identify and collaborate on implementing changes to enhance customer service processes Coaching and Training : Deliver training sessions to staff, focusing on improving skills, ensuring compliance, and addressing the needs of vulnerable customers Action Tracking : Monitor and escalate the closure of remedial actions identified through quality assurance assessments … Experienced in customer services processes and approvals Proven analytical and problem-solving skills as well as the ability to produce meaningful reports Diligent and conscientious in the accuracy of their work with excellent attention to detail Excellent written and verbal communication skills Ability to operate in a fast ...

Internal Quality Assessor (IQA)

Hiring Organisation
New Start
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Part Time, Work From Home
Salary
£20.00 to £25.00 per hour
Diploma in Leadership and Management for Adult Care. Up-to-date knowledge of relevant legislation, frameworks, and best practice in adult social care. Excellent organisational, leadership, and communication skills. What We Offer Competitive pay (up to £25 per hour), 8 hours per week (freelance or employed, negotiable). Flexible ...