helpful, and professional manner User onboarding/offboarding processes Logging and maintaining of assets and user equipment register Take a proactive approach to IT security and regulatory compliance Daily Infrastructure maintenance and monitoring tasks Documenting process and contributing to the IT knowledgebase Technical skills and knowledge required: You will have an in-depth knowledge of Windows operating systems (client … and peripherals (printers, etc.) Experience with Microsoft Office suite, Active Directory for user and permissions management, and other common business applications used by the company Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms like Microsoft 365, Azure AD, and potentially other cloud services used by the business Basic understanding of cybersecurity concepts, including anti-virus software, patching More ❯
stuff, designs the solutions, and makes everyone else better. What this actually means: You're the escalation point when something's properly tricky. You're the one sketching out infrastructure designs for new projects. You're in the room for technical pre-sales conversations. And you're the person our Level 2s come to when they're stucknot because … 000+ users. Crown Commercial frameworks. ISO certified five times over. Proper enterprise-level kit, not basic SMB stuff. The work: Final escalation for complex technical issues Solution architecture for infrastructure projects Technical pre-sales and design work Leading project delivery Mentoring junior engineers Making our technical standards even better Tech you'll be working with: Azure Architecture, VMware … Azure stack, Sophos, JAMF/Intune, Ruckus Wireless, VOIP solutions, plus enterprise networking and Windows Server infrastructure. You'll need: Deep Microsoft enterprise expertise (Azure, M365, Entra ID) Strong infrastructure and networking knowledge Solution architecture experience Track record delivering significant projects Ability to explain technical stuff to non-technical people (CFOs, Heads, etc.) Experience mentoring or supporting junior engineers More ❯