1 of 1 Part-Time Quality Analyst Jobs in the North of England

Customer Services Quality Assurance Analyst

Hiring Organisation
Canada Life Group (UK) Ltd (The)
Location
Isle Of Man, North West, United Kingdom
Employment Type
Part Time
meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. As a QA analyst, you'll undertake timely and accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance … improving skills, ensuring compliance, and addressing the needs of vulnerable customers Action Tracking : Monitor and escalate the closure of remedial actions identified through quality assurance assessments Who you are: Experienced in customer services processes and approvals Proven analytical and problem-solving skills as well as the ability to produce ...