to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a Customer SupportSpecialist at SkillSynergy. The Customer SupportSpecialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various … communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Leigh, Greater Manchester, UK Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a Customer SupportSpecialist at SkillSynergy. The Customer SupportSpecialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various … communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Position: Desktop/IT SupportSpecialist Position Type: Contract (Onsite) Location: Darlington, United Kingdom Job Description: Support the networking projects and changes by providing input from infra (VMWare, OS and desktop) perspective. Supporting and dealing with Vendors coming for hands and feet support to the manufacturing … site Support for end point interaction with manufacturing and office networks; network switches, routers, firewalls, wireless access points, printers, battery backups, digital signage, security cameras, security intercoms, card access, time clocks, PLCs Management of physical network infrastructure of manufacturing and office locations; MDFs, IDFs, data closets Support multiple … network environments relating to office, manufacturing, warehouse, development, test cells, security. Help and troubleshooting with VoIP devices. Network administration: IP addressing, routing, etc. CGD Support: Identify and resolve user hardware/workstation problems. Support installation/configuration/troubleshooting of Cisco IOS LAN Switches. Coordinates and/or More ❯
innovative technology and a drive for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical SupportSpecialist to help us on our journey. About the Role: As a Technical SupportSpecialist, you’ll be at the heart … solving technical challenges but also shaping the future of customer engagement through your insights and expertise . What You’ll Do: Deliver exceptional technical support via Phone, Email, WebChat, and WhatsApp, ensuring every client feels valued and understood. Become an expert in our products, from integrations to the intricacies … of our bespoke omni-channel CRM platform. Stay current with Daktela’s product updates and support best practices to provide top-tier technical assistance. Use your technical know-how and problem-solving skills to troubleshoot and provide innovative solutions. Handle customer queries professionally, ensuring technical issues are resolved efficiently More ❯
Information Technology SupportSpecialist (Networking) Location: Bradford (Hybrid) Salary: Circa £30k Employment type: Permanent//Full-time A leading technology provider is seeking a proactive and technically skilled Operations Specialist to support and enhance the stability, performance, and efficiency of networking and infrastructure systems. This More ❯
IT SupportSpecialist Gateshead (Hybrid) Salary: £26,000 – £32,000 per annum, depending on experience Full-time, Permanent Careers Plus are delighted to be working with a well-established managed service provider based in the Northeast of England who is looking to hire an IT Support Specialist. … future reference. Assist in onboarding and training new employees on IT systems and best practices. Requirements Minimum of 2 years of experience in IT support or a similar role. Proficiency in Windows and macOS operating systems, experience with network administration, and familiarity with cloud-based services such as Azure More ❯
Job Title: IT SupportSpecialist Job Location: Hull, UK Job Type: Contract Hybrid/Onsite: Full Onsite Job Description: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues. Provide support … setting up and configuring desktops, laptops, mobile devices, and peripherals. Perform user account administration (password resets, account creations) in Active Directory and other systems. Support remote users using remote desktop tools and VPN. Contribute to continuous improvement initiatives in the IT support function. Required Skills and Qualifications … years of experience in a Service Desk or IT Support role. Strong knowledge of Windows OS , Office 365 , and basic networking concepts. Hands-on experience with Active Directory and user account management. Familiarity with IT ticketing systems (e.g., ServiceNow , Remedy , Jira ). Excellent troubleshooting and problem-solving skills. Strong More ❯
Role: Desktop Support Technician Location: Hull, UK Complete Onsite Inside IR35 Contract Role Overview: We are seeking a skilled and dedicated IT Support/Desktop Support/Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues. Key Responsibilities: Technical Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Installation and Configuration: Install, configure, and maintain desktop computers … User Assistance: Assist users with software applications, operating systems, and network connectivity issues. Qualifications: Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common IT tools More ❯
Technical Skills: Support the networking projects and changes by providing input from infra (VMWare, OS and desktop) perspective. · Supporting and dealing with Vendors coming for hands and feet support to the manufacturing site · Support for end point interaction with manufacturing and office networks; network switches, routers, firewalls … signage, security cameras, security intercoms, card access, time clocks, PLCs · Management of physical network infrastructure of manufacturing and office locations; MDFs, IDFs, data closets · Support multiple network environments relating to office, manufacturing, warehouse, development, test cells, security. · Projects at local sites · Help and troubleshooting with VoIP devices. · Network administration … IP addressing, routing, etc. · CGD Support: Identify and resolve user hardware/workstation problems. · Support installation/configuration/troubleshooting of Cisco IOS LAN Switches. · Coordinates and/or performs installation, troubleshooting, and repair of voice and data cabling in wiring IDF (intermediate distribution facilities) closets and computer More ❯
training and qualifications allowing you to earn while learning and gain skills in areas like customer service, sales techniques, and business operations. The Sales SupportSpecialist will assist the sales team in qualifying opportunities, handling inbound sales inquiries, assisting contractual administration during the procurement process, and supporting various … members or departments as needed. Email and Enquiry Response: Respond to emails and customer enquiries in a timely and professional manner. Provide follow-up support to ensure customer satisfaction and address any additional questions or concerns. Administrative Support: Assist with various administrative tasks to support the sales … department, including preparing reports, maintaining records, and managing sales documentation. Support the completion of customer procurement forms. Perform ad hoc tasks as required to facilitate the smooth operation of the sales team. Candidate Requirements: You are a recent graduate with a keen interest in technology and sales. You have More ❯
rest of the team. You will act as SME on new system implementation projects; lead on knowledge transfer including documentation of new processes to support Service Transition. You will provide cover for the EUC tower lead and develop & maintain relationships with 3rd parties & business stakeholders at all levels to … creation & delivery of the EUC Design & Strategy. You will need to have as much of the following experiencer as possible: Experience in a desktop support/end user compute support role Knowledge of current & past Microsoft windows operating systems Experience with Microsoft 365 Intune Microsoft Active Directory & Azure More ❯
Insight Global is looking to hire a Level 2 Help Desk Specialist for a customer that is revolutionizing the quantum computing space. This will be an onsite role, 5 days per week in Warrington. This resource will be supporting end users, C-Suite executives, and their lab environment. The … tickets per day. Qualifications: Experience in a Help Desk role, supporting and troubleshooting Mac and Windows Operating Systems. Familiarity with basic troubleshooting and support of Linux Operating Systems. Strong experience providing Level 2 Help Desk Support including password resets, new hire onboarding, production servers, and other higher level More ❯