1 of 1 Part-Time TCP/IP Jobs in the North of England

software issues, and collaborating with internal IT teams to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac / OSX , and mobile platforms ( iOS / Android ). Troubleshoot hardware / software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service … Teams , and business-critical applications. Excellent communication skills – both technical and user-facing. A proactive, customer-first mindset with great interpersonal skills. Technical Knowledge Advanced troubleshooting skills (hardware / software, remote tools like TeamViewer, RDP). Familiarity with Microsoft Intune and endpoint management tools. Understanding of networking basics (TCP / IP, DNS … group policies experience. Service Excellence Comfortable working in a fast-paced, ticket-based environment with multiple priorities. Experience in ITSM platforms (ServiceNow or similar) and exposure to incident / problem / change management. Qualifications ITIL Foundation certification (required). CompTIA A+ or equivalent technical qualification. More ❯