Service Desk Trainee
- Hiring Organisation
- Bernicia
- Location
- Ashington, Northumberland, North East, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
- Salary
- £28,000
gather relevant information and carry out initial troubleshooting to help resolve ICT issues. Provide clear guidance on the use of common workplace technology, including Microsoft 365, laptops, mobile devices and user accounts. Escalate more complex issues to experienced colleagues, technical teams or the Service Desk Supervisor ...