IT Service Manager
- Hiring Organisation
- AWD Online
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
- Salary
- £45,000
needs into service improvements, priorities and investment opportunities. Using performance data, customer insight and feedback, the IT Service Manager will drive demand management, continual improvement and effective collaboration across service, delivery, product and supplier teams. DUTIES Your duties as the IT Service Manager include: Team Leadership and Development … opportunities Issue and Risk Resolution: Lead investigation and resolution of service and business issues, ensuring clear communication and sustainable preventative measures Governance and Continual Improvement: Champion service management processes, governance, compliance, change impact assessment and continual improvement Cross-Functional Collaboration: Work with service, delivery, product ...