Onsite IT Support Engineer (Early Career) - East Midlands
- Hiring Organisation
- RPS Group Plc
- Location
- Newark, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Part Time
with colleagues on agreed deadlines. Resolve tickets that are escalated to onsite support and reduce tickets to the service desk through proactive support and management of systems in assigned offices. Actively contribute to problem management and knowledge transfer Work closely with the Service Desk to feedback on support … Agreement. Liaise with and update users on the progress and resolution of their issues. Proactively identify repetitive work and report this back to the line manager with possible solutions for automation or improved efficiencies. Qualifications: A clear, concise and friendly people manner is essential as you will ...