Product Owner - Customer Management
Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Motability Operations
Product Owner to become an integral part of our Agile development team. In this role, you'll play a key part in driving the implementation and evolution of CRM capabilities and customer communication strategies. You will work cross-functionally to enable smarter, more personalised customer interactions through CRM systems, push notifications, in-app messaging … a strong background in product ownership or management within an Agile environment. You have proven experience delivering CRM implementation projects (e.g., Salesforce, HubSpot, Braze, Iterable, Dynamics 365, etc.). Hands-on experience in managing or integrating communication channels such as push notifications, email, in-app messaging, and SMS. Familiarity with customer engagement analytics and performance More ❯
Employment Type: Permanent, Part Time, Work From Home
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