1 of 1 Part-Time ITSM Jobs in Scotland

networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT More ❯