Customer Service Agent
- Hiring Organisation
- DNA Payments Group
- Location
- London, South East, England, United Kingdom
- Employment Type
- Part-Time
- Salary
- Salary negotiable
chat. Diagnose, troubleshoot, and resolve a range of technical and operational issues, aiming for first-contact resolution wherever possible. Manage customer enquiries relating to billing, payment terminals, connectivity issues, software functionality, product logistics, stock orders, and terminal replacements. Conduct root cause analysis and escalate complex issues to relevant teams when ...