17 of 17 Part-Time ITIL Jobs in the South East

related ITSM tool knowledge \n \n Dynatrace or other monitoring tools \n \n Understanding of cloud platforms and basic programming integrations \n \n ITIL V4 Foundation Certification \n \n Microsoft certifications (e.g., Azure Fundamentals/Administrator) \n \n Vendor-specific CRM/ERP certifications \n\n Security Clearance \n High ...

consistent. \n Track Network availability, utilisation, and performance with optimisation and continuous improvement centric always. \n Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. \n Support skills management, financials, and procurement and support with vendor liaison and associated support renewals. \n Provide regular ...

Service Manual; \n Programme and Project Management methods: such as MSP, PRINCE2, APMP, Scaled Agile Framework, Scrum, Kanban; \n Service Management best practice, including ITIL; \n Development and delivery of business cases or investment appraisals in line with public sector best practice (such as HMT green book), including formal qualifications ...

basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL). \n \n Responsibilities\n \n \n Performing early morning checks to ensure applications are healthy before the users log in. \n \n Monitor, diagnose … Excellent communication skills and the ability to work in a team-oriented environment. \n \n Microsoft certifications (e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable. \n \n The following technical skills would be beneficial: \n \n \n Understanding of ServiceNow or related ...

automation tools and infrastructure-as-code practices \n Understanding of database migration tools, methodologies and best practices \n Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes \n Proficiency with service management tools (ServiceNow) \n Familiarity with MOD security requirements, classification handling and defence contractor compliance frameworks … prime defence contractors) \n Previous DV clearance or SC clearance held \n Armed Forces background or military service experience \n Certification in PRINCE2, ITIL, TOGAF, or AWS/Azure cloud architecture \n Experience with DXC service delivery models, platforms or customer engagements \n Knowledge of ITAR compliance, export control regulations ...

following certifications \n \n \n ServiceNow Certified Administrator \n \n Service Now Certified Implementation Specialist \n \n Service Now Application Developer \n \n ITIL Foundation \n\n Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

transformation programmes across multiple security tiers \n You will have experience of major IT outsourcing contracts \n You will be trained and experienced in ITIL, SIAM, Agile and Product Management approaches \n\n The Enterprise IT Strategy & Transformation Team: \n The team is at the centre of the most significant ...

delivering remediation \n \n Familiarity with vulnerability management and SAP patching \n \n Strong analytical and problem-solving skills \n \n Understanding of ITIL incident, problem, and change processes \n \n Ability to communicate technical issues clearly \n \n Able to work independently and as part of a team ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. \n A major … Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. \n Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. \n Deliver clear communication and exceptional customer service, supporting both technical and non-technical ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. \n A major … Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. \n Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. \n Deliver clear communication and exceptional customer service, supporting both technical and non-technical ...

using Windows-based Applications \n \n Basic knowledge of MS Azure \n \n Experience of using MS Office Suite \n \n An understanding of ITIL Principles. ITIL V4 Foundation Certification is desirable \n \n\n Benefits \n DXC provide a comprehensive Flex benefits scheme including investment in development, Pension, Life ...

Solution Architect, on time and within budget \n Certified ServiceNow System Administrator \n Certified Implementation Specialist in at least one ServiceNow product suite \n ITIL Foundation certification (v3 or v4) \n Strong hands‐on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. \n ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

mitigation plans, and deployment readiness recommendations. \n\n Continuous Improvement \n \n Identify opportunities to improve service transition and operational readiness processes. \n Support ITIL best practices and organizational service management initiatives. \n Analyse post-implementation reviews and lessons learned to improve future readiness activities. \n\n Required Skills & Experience … Essential \n \n 5 + years’ experience in IT Service Management (ITSM) and Service Transition processes. \n Strong understanding of ITIL principles and frameworks. \n Experience managing operational readiness or service transition activities. \n Excellent stakeholder management and communication skills. \n Experience working with infrastructure, cloud, application, and support teams. ...

Business Planning process \n\n Essential Skills: \n \n Experience of working in IT Service Management \n Experience working with external suppliers \n Hold ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training \n Microsoft Teams, unified communications or teams’ devices knowledge \n\n The Modern Workplace ...

Description \n Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … Desk tooling and services \n Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function \n\n ITIL Best Practice \n \n Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

Cisco routers and switches, Nokia router platforms, Fortinet firewalls, and F5 technologies. \n \n All managed services must be delivered in alignment with ITIL frameworks and adhere to ISO 9001, ISO 20000, and ISO 27001 standards. The role also requires compliance with industry governance requirements such …/BNG systems. \n § Familiarity with F5 load balancers, firewalls, and core network infrastructure. \n § Understanding of change management and service management processes (e.g., ITIL). \n § Knowledge and exposure to 4G/5G infrastructure and building blocks. \n § Excellent communication, analysis, and stakeholder-management skills. \n § Automation/script ...