5 of 5 Part-Time ITSM Jobs in the South East

root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, \n create operational guides, and support rigorous ITSM practices (Incident, Problem, and Change Management) will be essential to the success of this role. This is a strategically important position within the wider Enterprise Server ...

support experience\n \n\n Desirable: \n \n \nStrong proficiency in SQL Server 2016+\n \n \nActive Directory experience\n \n \nServiceNow or related ITSM tool knowledge\n \n \nDynatrace or other monitoring tools\n \n \nUnderstanding of cloud platforms and basic programming integrations\n \n \nITIL V4 Foundation Certification ...

application architectures across application, database, and infrastructure layers. \n Knowledge of platform configuration management, system integration, and environment management. \n Experience supporting enterprise IT service management frameworks (incident, problem, change). \n Familiarity with technical governance, change management processes, and architecture documentation. \n Experience working in Agile delivery environments. ...

made in the Service Recovery Model through the Integrated Business Planning process \n\n Essential Skills: \n \n Experience of working in IT Service Management \n Experience working with external suppliers \n Hold ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training \n Microsoft Teams, unified communications ...

customer satisfaction data and collaboration with cross-functional teams to enhance service quality and user experience. \n \n\n \n \nExperience working within IT Service Management environments.\n \n \nExperience operating in a multi-vendor IT sourcing environment.\n \n \nBroad understanding of IT technology and service delivery principles. ...