1 of 1 Part-Time Quality Analyst Jobs in the South East

assurance to the business that we are meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. As a QA analyst, you'll undertake timely and accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance to deliver consistent … training sessions to staff, focusing on improving skills, ensuring compliance, and addressing the needs of vulnerable customers Action Tracking : Monitor and escalate the closure of remedial actions identified through quality assurance assessments Who you are: Experienced in customer services processes and approvals Proven analytical and problem-solving skills as well as the ability to produce meaningful reports Diligent and More ❯