IT Service Desk Technician
St Anne's, Bristol, UK
Evolve Energy Supply Limited (Evolve Energy)
IT Service Desk Technician - Full time - office based 25k - 27k Evolve Energy are currently recruiting for an experienced IT service desk technician to join our busy support team. As an IT Service Desk Technician, you will provide 1st and 2nd line technical support to the wider business group and will be based at our … contact is handled in a pleasant, helpful, and professional manner User onboarding/offboarding processes Logging and maintaining of assets and user equipment register Take a proactive approach to IT security and regulatory compliance Daily Infrastructure maintenance and monitoring tasks Documenting process and contributing to the IT knowledgebase Technical skills and knowledge required: You will have an in … root cause analysis Ability to document troubleshooting steps, resolutions, and knowledge base articles for future reference and support The ideal candidate will have significant experience of working in an IT support or service desk role, with experience resolving issues through 1st line to 2nd line support. You will be pro-active with a real hands-on and can-do More ❯
Employment Type: Part-time
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