2 of 2 Part-Time Journey Map Jobs in the South West

Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing More ❯

simpler and easier for people to understand and use. This role can involve working on a single piece of web copy or on an entire end-to-end journey through the site and to other services to help users complete their goal and deliver UKRI objectives. Depending on the situation you may start with discovery and work closely … with user researchers and web developers ensuring a simple and intuitive journey for our varied user groups. You will: Be responsible for creating, evaluating, updating and reviewing content strategies and solutions for ukri.org content, using your professional expertise, user understanding and evidence to ensure its continuous improvement Lead strategic content improvement projects, focusing effort in the areas of … stakeholders understand what web content design is, why its valuable and how to work with content designers. Champion and participate in user research, playing an active role in journey mapping to better understand user needs and where the website and its content fits in Deliver workshops and training to colleagues across the organisation acting as an advocate for More ❯