1 of 1 Part-Time Operations Management Jobs in the South West

Description Motability Operations are currently recruiting for a Customer Support Centre (CSC) Team Manager to join our team in Bristol on 9-12 month secondment/FTC. As a Team Manager, you will be responsible for leading and developing a team of Specialists whose responsibilities include managing our customers through their stopped allowance journey as well as managing the … an exciting opportunity to join a well-established team and work as part of a team of Managers in CSC as well as be part of the wider customer operations management team. Main Responsibilities: Support and develop your team to deliver excellent levels of customer service and performance standards. Ensuring all high level, departmental and individual KPI's … Proactively consult with other managers on cross company issues, scheme improvements and efficiencies to drive forward an enhanced customer experience and to ensure department consistencies To review and interpret management information, performing trend analysis and making recommendations to improve team processes and procedures To inspire, develop and motivate the team encouraging them to take ownership and accountability for decisions More ❯