Performance and Insights Lead
- Hiring Organisation
- Hargreaves Lansdown
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As our Performance & Insights Lead, you'll play a pivotal role in shaping how our Helpdesk and Operations teams understand and improve performance. Sitting within Workforce Management … build confidence in using data across the business. What you'll be doing Lead the design and delivery of trusted, scalable management information and performance insight. Translate complex, multi-source operational data into concise recommendations for senior leaders. Own the interpretation of key measures including service levels, productivity, utilisation ...