3 of 3 Part-Time SaaS Jobs in the South West

Jobshop are delighted to be supporting a growing SaaS business in their search for an experienced, hands on Senior Account Manager. You’ll work directly with the MD and product team and have significant autonomy and take ownership of relationships with some exciting organisations. This is an incredibly exciting opportunity … trusted to take real ownership of client relationships, with the aim of ensuring that all customer accounts are successful. Ideally, you will have previous SaaS experience and you will be a highly customer-focused individual, who enjoys owning and developing client relationships. You will enjoy taking responsibility for making sure ...

engineering teams run and support the services themselves. The job is making that split work in practice across heritage, cloud-native and SaaS platforms. What you'll be doing The Service Management team. Its capability, performance, and resilience, so the practice holds up reliably. Fit-for-purpose ITSM processes. Incident … Problem, Change and Release, Knowledge, and Service Asset and Configuration Management work as designed, apply the same way across heritage, cloud-native and SaaS platforms, and are codified in the ITSM platform. The teams that use them understand why they matter and see regularly how they are performing with this ...

communications during Major Incidents and ensuring post-incident learning is embedded Ensure consistent application of service management processes across heritage, cloud-native and SaaS platforms Drive effective Problem Management, reducing repeat incidents and operational risk Oversee Service Asset & Configuration Management, ensuring accurate configuration data to support incident, change, and risk … post-incident learning Experience operating across dual estates (heritage systems and cloud-native platforms) Ability to work effectively with third-party suppliers, including SaaS and data platform providers Strong collaboration skills with operations, engineering, security, Risk and Audit teams Experience leading and developing specialist service management teams Clear, confident communicator ...