1 of 1 Part-Time SaaS Jobs in the South West

communications during Major Incidents and ensuring post-incident learning is embedded Ensure consistent application of service management processes across heritage, cloud-native and SaaS platforms Drive effective Problem Management, reducing repeat incidents and operational risk Oversee Service Asset & Configuration Management, ensuring accurate configuration data to support incident, change, and risk … post-incident learning Experience operating across dual estates (heritage systems and cloud-native platforms) Ability to work effectively with third-party suppliers, including SaaS and data platform providers Strong collaboration skills with operations, engineering, security, Risk and Audit teams Experience leading and developing specialist service management teams Clear, confident communicator ...