Head of Operations (Sheffield)
Sheffield, UK
Hybrid / WFH Options
Hybrid / WFH Options
Tes
We're Hiring: Head of Customer Operations | Sheffield | Lead Transformation in a Global SaaS Business Full-Time | Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you … level) Experience delivering continuous improvement using methodologies like Lean/Six Sigma Confidence leading global, multi-functional teams through complex change Strong background in SaaS and/or Ed-Tech preferred Skilled in digital enablement, CRM platforms, automation, and customer journey redesign You'll Thrive If You: See “how can … transform the way we serve our customers , at scale, with technology and talent at your side. Ready to lead meaningful change in a global SaaS business? Apply now or reach out directly. #CustomerOperations #TransformationLeadership #SaaSJobs #SheffieldJobs #CustomerExperience #OperationalExcellence #ChangeManagement #NowHiring #EdTech More ❯
Employment Type: Part-time
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