We have an exciting opportunity for a ServiceDelivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for the … successful ServiceDelivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having individuals … join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) ServiceDelivery Manager - Job Purpose: The ServiceDelivery Manager is a significantly customer facing role that ensures customers have a local and More ❯
as the main point of contact for external auditors Maintain a strong internal control environment, ensuring compliance with all policies and audit requirements Support delivery of monthly forecasts and budgets for central/indirect functions Collaboration & Continuous Improvement Work closely with the Finance Lead and wider team to identify … process improvements and efficiency opportunities Partner with an outsourced finance team to ensure smooth day-to-day operations and high-quality servicedelivery Support delivery of finance transformation initiatives, including system rollouts and process enhancements Line manage a Finance Analyst, providing mentorship, structure, and development opportunities Prepare More ❯
Work closely with the account management team to win existing licensing customers from our competition. Work proactively across Sales, Marketing, Presales, Technical Presales, and ServiceDelivery, to build opportunity pipeline of at least 4 x target on a rolling three-month basis. Maintain deep knowledge of Microsoft More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Knights Recruitment Solution
Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Knights Recruitment Solution
Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool More ❯
implementation Stay current on industry trends, especially in CCaaS and UCaaS Recognise and address risks or opportunities within customer relationships Ensure high levels of servicedelivery and client satisfaction Provide timely updates and reports to senior management. The Company Britannic is an award-winning, privately-owned value-added More ❯
culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests … Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM More ❯