Head of Service Delivery
- Hiring Organisation
- UKRI
- Location
- Swindon, Wiltshire, South West, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
- Salary
- £70,000
ability to embed proportionate governance and good practice. Demonstrable experience of delivering services within enterprise and SaaS environments, including business-critical platforms such as ERP, corporate applications, cloud-based services and user-facing digital platforms. Experience of establishing service performance frameworks, including the use of SLAs, OLAs, KPIs, dashboards … assurance standards, such as ISO/IEC 20000, and an understanding of their practical application (S). Relevant experience of enterprise service environments, including ERP or similarly critical business platforms, would be advantageous (S) Benefits We recognise and value our employees as individuals and aim to provide a favourable ...