Ecommerce Account Manager
- Hiring Organisation
- 21st Century AV
- Location
- Reading, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Part Time
- Salary
- £28,000
entire customer journey - from initial enquiry through to post-sale account management. You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities: Respond promptly and professionally to all Ecommerce site enquiries including live … chats, emails, phone calls, and quote requests. Identify install opportunities by generating leads for the Senior Business Development Team. Build and maintain strong client relationships to encourage repeat and long-term business. Seek opportunities to expand product and service offer into client base. Manage customer enquiries within agreed ...