Service Desk and Change Manager (Washington)
Washington, Tyne and Wear, UK
Tracker
internal and customer audiences. Strong analytical skills and ability to manage and interpret service performance metrics. Experience with ITSM platforms (e.g., Freshservice, HaloIT, Freshworks, ServiceNow). Strong focus on continual service improvement and operational excellence. ITIL Service Management knowledge and certification. Experience of supporting SaaS platforms, cloud services, or managed More ❯
Employment Type: Part-time
Posted: