our platforms and workforce and locations. The Department has complete ownership of our Microsoft Modern Workplace solutions combined with Microsoft Dynamics. JOB OBJECTIVE The primary objective of the IT 1stLineSupport would be involved in all aspects of the IT support role for all our in-house-teams. The ability to work … support requests by phone and ticket. To be responsible for providing IT support and timely ticket closures. Responsible for own SLA/KPIs To provide 1stlinesupport to end users for Microsoft Office Solutions. To provide 1stlinesupport to end users for hardware issues. … support requests by phone and ticket. To be responsible for providing IT support and timely ticket closures. Responsible for own SLA/KPIs To provide 1stlinesupport to end users for Microsoft Office Solutions. To provide 1stlinesupport to end users for hardware issues. More ❯
Job role: 1stLineSupport Engineer Location: Mynydd Isa, Wales (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due … to continued growth, theyre looking for a 1stLine Engineer to join their dynamic support team working with one of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange … via the service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1stLineSupport or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building More ❯
My client is currently looking for a 1stLineSupport person with 2-3 years' experience to join there global organisation. The role with involve Desktop Support, Windows 11, Server 2012 R2 Remote Desktop Environment (or experience with earlier version of RDS/Terminal Services Environment). Good experience with Laptop/Desktop … Builds, Mobile Phone Support, Printer Support, Workstation setup, Windows Updates and if you had some experience with MFP Printing/Scanning, Dot Matrix Printing, Zebra Label Printing, VOIP Handsets, Wireless APs, IP CCTV this would be an advantage. You will have experience with Microsoft Office (Excel Spreadsheets, Word, Outlook), Web Browsers and if you had any More ❯
