Barnwood, Gloucester, Gloucestershire, England, United Kingdom
Claranet Limited
facets of our operation with consistency, pride and efficiency. The Service Relationship Representative (SRR) is part of the Service Relationship Management Team and is passionate about serving a dynamic customer base in a technology managed service setting. The SRR role is focused on providing responsive customer service engagement to Claranet customers by owning inbound customerengagement activities on a reactive basis along with providing reactive sales and commercial support. This is a key role owning customer inbound engagement activities focusing on reactively addressing Sales and Commercial enquiries along with administration. The role requires the ability to quickly build rapport to efficiently manage and resolve general customer service enquiries and contract administration needs. … Claranet products and services Key Responsibilities Support reactive sales opportunities for revenue growth or retention of customers, ensuring enquiries are despatched to the correct internal owner Administer Claranet’s Customer Feedback inbound activity to ensure that any customer contact is recorded and resolved within set SLAs and KPIs Takes ownership of customer feedback and investigate, ensuring they More ❯
Quest Employment are looking for an experienced Customer service person to join our clients telecoms/broadband team based in Luton. The company promotes to delivering excellence services of landline and broadband across the UK since 2011. As theycontinue to grow, they arelooking for passionate individuals to join our dedicated team. If you're enthusiastic about customer service … and enjoy engaging with people, we want to hear from you! Role Overview: Quest are hiring a Part-Time CustomerEngagement and Support Representative to join our clients team. Your role will be toconnect with existing and prospective customers who have recently received an order confirmation or lead generation from the company. Youll confirm details, provide friendly support … encourage customer satisfaction, and help drive sales including upselling additional services and promoting long-term customer loyalty. What Youll Do: ? Call customers whove received order confirmation letters to confirm details and gain their agreement to proceed ? Act as a helpful point of contact to support smooth onboarding and answer any immediate queries ? Promote customer retention through friendly More ❯
Winnersh, Wokingham, Berkshire, England, United Kingdom Hybrid/Remote Options
Cegeka UK
Reading, Berkshire Company: Cegeka UK About Us: At Cegeka, we are dedicated to delivering high-quality end-to-end services to our clients. We pride ourselves on maintaining excellent customer satisfaction through our innovative solutions and dedicated team. Job Description : We are seeking an ambitious Business Development Executive to play a key role in driving growth across Cegeka’s … support their projects. Working closely with the senior leadership team, you will help to identify and qualify new opportunities, support bids through key frameworks, and build strong relationships with customer stakeholders across both public and private sectors. This position is ideally suited to someone with around five years’ experience in sales of IT Team Extension solutions within the Finance … Maintain accurate and up-to-date opportunity and pipeline data within CRM systems Collaborate with the senior leadership team to design tailored propositions for prospective clients Support marketing and engagement initiatives to strengthen Cegeka’s brand visibility in the UK Profile Approximately five years’ experience in IT sales, customerengagement, or new business development Strong interest in More ❯
Reading, Berkshire, South East, United Kingdom Hybrid/Remote Options
Leisurelabs
technology implementation. Connect by LeisureLabs a SaaS platform offering pre-built digital products that integrate into operators existing ecosystems. Together, they enable fitness brands to modernise digital experiences, drive customerengagement, and support scalable growth. Role Overview The Financial Controller will lead financial management across both Group entities, providing hands-on financial control alongside strategic commercial insight. Reporting More ❯