IT Service Analyst/IT Vendor Management Analyst
Guildford, Surrey, South East, United Kingdom
DGH Recruitment
PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35*** IT Service Analyst/IT Vendor Management Analyst A fantastic opportunity has arisen for a IT Service Analyst/IT Vendor Management Analyst to join our Guildford based client on initial 6 month contract. IT Service Analyst/IT Vendor Management Analyst Key Responsibilities: * Act as the primary liaison between our clients tenants and the contracted network support provider regarding IT infrastructure and network-related matters. * Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network issues. * Manage network access and … provisioning processes for new and existing tenants. * Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. * Identifying network performance escalating issues as needed. * Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. * Manage the working relationship with maintainers to keep track of performance such as More ❯
Employment Type: Part Time
Salary: £250 - £275 per day
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