Infrastructure Support Engineer (Previous Relevant Experince is Required)
Birmingham, UK
Telent
the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. The NOC (Network Operations Centre) Technician will be required to work to provide administrational support to the … traffic and respond in line with KPIs. Create network incident tickets arising from customer reports. Action Service Requests Allocate/despatch tickets to technical support and field engineering groups, and other service providers. Manage Incident tickets, ensuring regular and comprehensive updates. Organise traffic management, including coordinating traffic management provider … holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We’re passionate about creating an environment More ❯
Employment Type: Part-time
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