1 of 1 Part-Time Knowledge Management Jobs in the UK

work as a Delivery Manager (official role title below) at a digital transformation partner helping organisations deliver smarter, technology-driven outcomes with an AI-first approach. Role Purpose The Knowledge Executive for Client Services is responsible for overseeing the client experience across the agency — ensuring timely, proactive, and value-driven service delivery. This includes owning client onboarding, relationship management … while also serving as the steward of structured, AI-compatible client service knowledge. This role ensures high-quality client engagement and cross-team alignment while embedding automation, insight, and knowledge-driven support into the Client Services function. It includes regular client calls and meetings , acting as a key touchpoint for relationship health and project coordination (particularly in collaboration with … the Projects and Comms sub-units). Key Responsibilities 1. Client Relationship Management Serve as a key point of contact for assigned clients, ensuring satisfaction, responsiveness, and trust. Lead or participate in regular client meetings , capturing actions, progress, and service insights. Track health, feedback, and sentiment across the client portfolio. Proactively address challenges or risk factors, escalating as needed. More ❯