with more than 1,800 employees, and embraces all of Hewlett Packard Enterprises values and commitments to employees and customers alike. Role Overview We are looking for an experienced engineer, required to work as a hybrid Telecommunications Engineer for a well-known customer in Crawley, working as part of an onsite team the role will be to provide … Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift hours between 07:00 & 19:00, Monday to Friday … project activities as required. This role includes a requirement to provide Out of Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues More ❯
with more than 1,800 employees, and embraces all of Hewlett Packard Enterprises values and commitments to employees and customers alike. Role Overview We are looking for an experienced engineer, required to work as a hybrid Telecommunications Engineer for a well-known customer in Crawley, working as part of an onsite team the role will be to provide … Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift hours between 07:00 & 19:00, Monday to Friday … project activities as required. This role includes a requirement to provide Out of Hours cover as part of a scheduled rota. The tasks will include (but not limited to): Network equipment installations and support. Troubleshooting hardware and firmware issues on all networking & telephony infrastructure (main focus is voice). Being part of a wider team to support user issues More ❯
Job description Level 2 NOC Engineer (Troubleshooting-Focused, Standard Hours) The Level 2 NOC Engineer is responsible for advanced troubleshooting and resolution of complex network and infrastructure issues escalated from Level 1 support. This role does not include routine monitoring or first-response duties, but instead focuses on deep technical analysis, root cause identification, and collaboration with … standard business hours (e.g., Monday to Friday, 8am5pm). Key Responsibilities: Receive and own escalated tickets from Level 1 NOC or Service Desk teams, providing in-depth troubleshooting for network, server, and connectivity issues. Perform detailed diagnostics using logs, traces, and advanced tools to isolate faults across LAN, WAN, wireless, and security infrastructure. Liaise with vendors and internal engineering … technical guidance as required. Maintain and update technical documentation, runbooks, and troubleshooting guides. Ensure all work complies with SLAs and internal quality standards. Skills & Experience: Strong experience in troubleshooting network devices (routers, switches, firewalls), server platforms, and enterprise Wi-Fi. Proficiency with diagnostic tools (e.g., Wireshark, traceroute, log analysis). Solid understanding of TCP/IP, routing protocols, VLANs More ❯
