2 of 2 Part-Time Performance Improvement Jobs in the UK

skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As our Performance & Insights Lead, you'll play a pivotal role in shaping how our Helpdesk and Operations teams understand and improve performance. Sitting within Workforce Management … build confidence in using data across the business. What you'll be doing Lead the design and delivery of trusted, scalable management information and performance insight. Translate complex, multi-source operational data into concise recommendations for senior leaders. Own the interpretation of key measures including service levels, productivity, utilisation ...

information into accessible, relevant and actionable insight for technical and non-technical audiences through presentations and written reports. Lead the development and delivery of performance reports, dashboards, scorecards and briefings for colleagues, senior leaders, Board and committee members. Analyse performance against targets, trends and benchmarks, explaining material variation … identifying emerging risks, opportunities and areas requiring management attention. Provide clear recommendations to support informed decision-making and performance improvement. Work with service leads and data owners to develop and maintain meaningful key performance indicators that support organisational priorities and continuous improvement. Support regulatory and statutory reporting ...