implementation. Being a single point of contact for the customer till they are settled and set up for success on CareStack. Adopt a consultative approach to understand the current practice workflows and adapting them for CareStack. Influence and educate the customer towards better workflows and SOPs that would yield higher growth Monitor them for core workflow adoption during the … initial few weeks and proactively reach out if they are found vulnerable while using CareStack. Make an early assessment of the change management impact on the practice and predict possible churn scenario and highlight the ones that may need more support than usual. Required Skills/Experience Analytical Skills, Software Implementation, and Communication skills Customer Satisfaction and Customer … Service skills Experience in healthcare or dental industry is a plus Experience using software Strong project management skills Excellent problem-solving abilities Ability to work independently and collaboratively in a fast-paced environment. Bachelor's degree or equivalent experience Company Description CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs More ❯
Experience working with accountancy firms, financial software resellers, or professional services partners is highly desirable Proven success in developing and executing partner marketing programmes Strong relationship-building and stakeholder management skills Skilled in creating enablement content and sales tools that drive partner engagement Familiarity with partner ecosystems, co-marketing best practices, and channel dynamics Analytical mindset with experience tracking … a fast-paced, remote-first environment Nice to have Background in FinTech or accounting software Understanding of the UK accountancy market and advisory services Familiarity with accounting workflows and practicemanagement challenges Exposure to partner tiering models and incentive programmes Knowledge of SEO, CRO, and digital marketing fundamentals Willingness to travel for partner meetings and events Whats Offered More ❯
to support the development, testing, and implementation of new systems, as well as upgrades to existing ones. The role involves maintaining and enhancing SSRS reports, supporting users of the PracticeManagement System (PMS), and providing day-to-day issue resolution across financial systems, including Aderant. Location : London, 2 days onsite Salary : Open depending on experience Key Responsibilities Support … the development, testing, and rollout of new systems and upgrades Maintain and develop the firms suite of SSRS reports Provide user training on PMS modules and promote best practice for financial processes Troubleshoot and resolve financial system issues (primarily Aderant) Collaborate with Partners, stakeholders, and colleagues across the business to ensure effective use of systems Required Skills and Experience … Previous experience in data management and systems implementation (legal sector experience is essential) Direct experience with Aderant or Elite systems (preferably Aderant) Strong SQL coding skills (evidenced through recent projects or certifications) Proficiency in SSRS reporting (hands-on project experience preferred) Advanced Excel skills with proven analytical and problem-solving ability Excellent communication and stakeholder management skills Prior More ❯
3E billing knowledge to join their global team. Youll need the following skills and experience: Significant application support experience with Elite 3E or Aderant Expert Deep technical expertise in practicemanagement (PMS) billing systems Advanced SQL proficiency Excellent customer service abilities, demonstrated by resolving complex user issues Experience working within structured ITSM frameworks Thorough change management and More ❯