1 of 1 Part-Time Support Technician Jobs in the UK

contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and continuous career development/progression is on offer! This is a 4 days on/4 days off …/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers or … the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support, not technical troubleshooting or 1st line IT support. Although specific Service Desk Analyst experience is not essential, experience in retail, a customer service setting More ❯