1 of 1 Part-Time Client Onboarding Jobs in the UK excluding London

Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This … including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions also onsite at client offices. Effectively communicate with both clients and peers ensuring timely responses. Record all work activities in a timesheet in our ticketing system (ConnectWise). Must be able to multi … task client issues when applicable. Document technical issues and take ownership of escalating issues to the appropriate SME team. Must be amenable to occasional travel. Must meet the minimum standard for personal key performance indicators. Must contribute to the overall success of team mandated goals and key performance indicators. Must be flexible regarding duties and hours of work, there More ❯