Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
National Physical Laboratory
a regular gap analysis on compliance with corporate and local quality requirements of measurement and sharing where appropriate the outcomes of with QA Promote ContinuousImprovement and Customer focus within your area Successful Applicants must be able to commute to the UKTL offices in Birmingham with the … Accessible, Interoperable and Reusable (FAIR) principles of data management. Working within a rigorous Quality Management System Taking a leading role within a team on continuousimprovement Experience of enforcing quality standards Strong influencing, communication and presentation skills Ability to manage own time and to work as part … a rigorous QMS via an evidence-based approach in research and industry setting Taking a leading role within a team to ensure quality standards Continuousimprovement in a quality-based role Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore More ❯
Employment Type: Permanent, Part Time, Work From Home
external providers. Provide platform training, promote adoption, and communicate system changes and benefits. Translate business needs into system solutions, ensuring alignment with business goals. ContinuousImprovement & ROI Optimisation Champion the continuousimprovement and automation of Workday-related processes. Analyse system usage and performance to More ❯
are looking for a Service/Process Optimisation Lead to help us make it happen! If you thrive on identifying opportunities for process improvement, championing smooth implementation, and ensuring the entire organisation is fully prepared for new systems and ways of working, this is your chance to make … As Service Optimisation Lead, you’ll be at the heart of operational transformation. From leading business readiness for new tools and processes to embedding continuousimprovement across People Services, you’ll be driving the kind of change that improves outcomes for thousands of Ocado colleagues. You’ll … drive improvement Are confident engaging stakeholders at all levels and influencing cross-functional teams Have a background in Lean, Six Sigma, or continuousimprovement (bonus, not essential) What You’ll Do: Own business readiness for People Services , ensuring smooth adoption of new processes, technology, and More ❯
Projects, Data, and Integration. Process Development & Improvement Establish and refine ITIL-aligned service management processes, including incident, problem, and change management Drive continuousimprovement initiatives based on service metrics, feedback, and root cause analysis Support the development and maintenance of knowledge base articles and documentation … Stakeholder Engagement & Reporting Liaise with internal stakeholders to ensure service alignment with business needs Produce regular reports on service performance, trends, and improvement plans Represent the Service Desk in broader IT planning and strategy discussions Technology & Tooling Oversight Ensure effective use of ITSM tools and platforms to support … ensure optimal service delivery within budgetary constraints. Tooling & Automation: Identify opportunities to streamline support through automation and better use of ITSM platforms and integrations. ContinuousImprovement Service Performance & Metrics: Analyse service data and user feedback to identify trends, service gaps, and opportunities for improvement. Adjust processes or More ❯
IBM MQ, Oracle, SOAP UI, Postman, and security tools such as SonarQube and Fortify. The successful candidate will collaborate with cross-functional teams, drive continuousimprovement, contribute to test strategy and recruitment efforts, and support innovative initiatives including generative AI and Oracle ERP solutions. This is a … Selenium and Karate. Manage a team of 8-10 test automation engineers. Design, implement, and maintain test automation scenarios to identify areas of improvement and bottlenecks. Analyse test results, identify issues, and provide and implement optimisation recommendations. Collaborate with developers, analysts, and system architects to improve test automation … other diverse teams. Coaching and mentoring skills to help craft the automation team. Participation in broader activities such as roadshows and hackathons, with a continuousimprovement approach. Experience with Data bricks, ADF, and fabric. Familiarity with Oracle ERP solutions like HR, ORC. Exposure to generative AI. About More ❯
self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuousimprovement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. … Fulfilling any ‘super-user’ input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through ContinuousImprovement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with More ❯
self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuousimprovement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. … Fulfilling any ‘super-user’ input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through ContinuousImprovement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with More ❯
Communication and Leadership Skills: Ability to lead client engagements, communicate effectively with stakeholders of varying technical backgrounds, and present complex information clearly. Adaptability and Continuous Learning: Demonstrated ability to quickly learn new technologies and adapt to evolving business and client needs. Understanding of Software Architectures: Comprehensive knowledge of front … that are easily understood by both technical and non-technical stakeholders. Resilience and Tenacity: Strong determination to overcome challenging problems, with a passion for continuousimprovement and innovation. Key Responsibilities Client-Focused System Consulting Lead Technical Projects: Analyse client business processes and technical environments to recommend and … systems. Issue Resolution: Investigate and resolve issues in data pipelines, interfaces, and client environments. Code Review and Standards: Enforce quality through peer reviews and continuousimprovement of development standards. Technology Innovation: Stay up to date with emerging trends and incorporate best practices into client engagements. If you More ❯
self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuousimprovement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. … Fulfilling any ‘super-user’ input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through ContinuousImprovement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with More ❯
self- sufficient. Change Management and Project Support: Participate in change management initiatives aiding in the successful adoption of new processes and functionalities. Contribute to continuousimprovement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. … Fulfilling any ‘super-user’ input such as minor changes to organisation structure, screen design and data types as permittable which have been identified through ContinuousImprovement Forum or have been raised as enhancement. Provide valuable feedback on system performance, user experience, and potential improvements. Working together with More ❯
support cross-functional development teams (Frontend: React/JavaScript, Backend: Node.js/.NET Core) Oversee QA operations and promote a culture of quality and continuousimprovement Collaborate with senior stakeholders (Creative Director, Head of Product, Head of Delivery) to align technical delivery with business strategy Provide mentorship … React, TypeScript, Docker, Kubernetes, CI/CD) Excellent leadership, communication, and stakeholder management skills Strategic thinker with a collaborative approach and a focus on continuousimprovement Passionate about building and nurturing high-performing teams Package & Benefits Salary: £85,000 - £95,000 per annum Comprehensive benefits package Hybrid More ❯
Ullingswick, Herefordshire, UK Hybrid / WFH Options
Telent
Telent maintain high standards of delivery and that drive collaborative behaviours. Proactively support the wider aims of the business and other related activities Seek continuousimprovement for the delivery of the service area through the introduction of new and innovative approaches. To develop and maintain the Forward … the works within the service area including containment measures and drive accountability across the delivery teams for performance against the dashboard Provide performance improvement plans as required and manage the implementation and recovery Own and manage the escalation processes including client and public enquiries Service Control Manager - Who … excellent client-facing skills and ability to thrive under pressure make you a strong asset in high-stakes environments. You are also passionate about continuousimprovement and innovation, always seeking ways to enhance service delivery and ensure compliance with safety and performance standards. Holding a full UK More ❯
Ullingswick, Herefordshire, UK Hybrid / WFH Options
Telent
Telent maintain high standards of delivery and that drive collaborative behaviours. Proactively support the wider aims of the business and other related activities Seek continuousimprovement for the delivery of the service area through the introduction of new and innovative approaches. To develop and maintain the Forward … the works within the service area including containment measures and drive accountability across the delivery teams for performance against the dashboard Provide performance improvement plans as required and manage the implementation and recovery Own and manage the escalation processes including client and public enquiries Service Control Manager - Who … excellent client-facing skills and ability to thrive under pressure make you a strong asset in high-stakes environments. You are also passionate about continuousimprovement and innovation, always seeking ways to enhance service delivery and ensure compliance with safety and performance standards. Holding a full UK More ❯
Ullingswick, Herefordshire, UK Hybrid / WFH Options
Telent
Telent maintain high standards of delivery and that drive collaborative behaviours. Proactively support the wider aims of the business and other related activities Seek continuousimprovement for the delivery of the service area through the introduction of new and innovative approaches. To develop and maintain the Forward … the works within the service area including containment measures and drive accountability across the delivery teams for performance against the dashboard Provide performance improvement plans as required and manage the implementation and recovery Own and manage the escalation processes including client and public enquiries Service Control Manager - Who … excellent client-facing skills and ability to thrive under pressure make you a strong asset in high-stakes environments. You are also passionate about continuousimprovement and innovation, always seeking ways to enhance service delivery and ensure compliance with safety and performance standards. Holding a full UK More ❯
Ullingswick, Herefordshire, UK Hybrid / WFH Options
Telent
Telent maintain high standards of delivery and that drive collaborative behaviours. Proactively support the wider aims of the business and other related activities Seek continuousimprovement for the delivery of the service area through the introduction of new and innovative approaches. To develop and maintain the Forward … the works within the service area including containment measures and drive accountability across the delivery teams for performance against the dashboard Provide performance improvement plans as required and manage the implementation and recovery Own and manage the escalation processes including client and public enquiries Service Control Manager - Who … excellent client-facing skills and ability to thrive under pressure make you a strong asset in high-stakes environments. You are also passionate about continuousimprovement and innovation, always seeking ways to enhance service delivery and ensure compliance with safety and performance standards. Holding a full UK More ❯
Location: Remote – UK or Ireland | Full-Time We’re hiring a IT Technology & Compliance Manager to join a global technology-driven organization focused on continuousimprovement and regulatory excellence. This is a hands-on, dual-focus role, equally split between business systems analysis and regulatory compliance. You … communication, documentation, and stakeholder management skills Familiarity with global regulatory frameworks and enterprise IT operations Ability to work independently, manage multiple priorities, and drive continuousimprovement Why Join? Dual-Focus Role: Expand your expertise across both IT systems and regulatory governance Strategic Influence: Drive meaningful change across More ❯
meets SLAs and supports our growth. Working closely with our Senior Manager – Service Delivery and Customer Success, you’ll help build scalable processes, drive continuousimprovement, and support customers across UK and North American time zones. This role suits someone who combines hands-on service management experience … #Change_Management Key Accountabilities End-to-end management of Service Desk operations ensuring timely and professional resolution of incidents and requests. Ownership and continualimprovement of the Incident, Problem, and Change Management processes in full alignment with ITIL v4 best practices. Management and adherence to Service Level Agreements … Conditions, and service obligations. Creation and maintenance of a comprehensive service knowledge base and documentation. Proactive identification of service issues and root causes, driving continuous service improvement initiatives. Management of the Change Advisory Board (CAB) to ensure structured implementation of IT changes with minimal disruption. Building and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
Engineers to integrate automated testing and quality into the development process. Participate in code reviews and provide feedback on testability and quality of code. ContinuousImprovement : Identify areas for improvement in the testing process. Stay updated with industry trends and technologies in test automation. Mentor More ❯
Employment Type: Permanent, Part Time, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
changes or Releases. Create and provide accurate reporting on KPI's to all relevant stakeholders and perform reporting trend analysis. Review and update the Continuous Service Improvement Plan Perform Post Implementation Reviews to implement corrective actions to prevent failed and unauthorised Changes. Assist with creating, developing, testing … role. Must be able to effectively prioritise work and have a sense of urgency. Able to confidently challenge the status quo and have a continuousimprovement mindset. Able to build and value strong business relationships with stakeholders. Experience of using a Service Management toolset - Jira/Remedy More ❯
Employment Type: Permanent, Part Time, Work From Home
search platform Get involved with cutting-edge areas such as vector search and machine learning Thrive in a culture that encourages experimentation, innovation, and continuousimprovement What’s in It for You? Competitive compensation and benefits Flexible remote-first setup with periodic in-person team collaboration Opportunity More ❯
Provide coaching and knowledge transfer to Business Analysts and colleagues. Act as a role model by embodying organizational values and promoting a culture of continuousimprovement and high performance. Contribute to the development of a high-motivation team environment and support leadership in maintaining staff morale and … communication. Drive internal improvement initiatives across the Business Analysis function and the broader Change team. Customer & Stakeholder Engagement Serve as a key member of the Solution Owner Group to ensure solutions align with business strategy and objectives. Collaborate with project managers in defining project scope and approach. Build More ❯
a proactive and analytical Finance Business Partner to join our team. The ideal candidate will have strong financial acumen, excellent communication skills, and a continuousimprovement mindset. The position offers exposure to all business functions as well as access to the main decision makers. Key Responsibilities: Business … budgets in line with International Financial Reporting Standards (IFRS). Monitor financial performance, investigate variances, and provide insights that support business objectives. Process Improvement & Risk Management: Identify and implement process improvements and automation opportunities within the finance function to enhance efficiency, accuracy, and compliance. Oversee key balance sheet More ❯
documentation, training, and process improvement across the test lifecycle. Ensure compliance with regulatory and audit requirements (e.g., J-SOX, GDPR). Drive continuousimprovement in testing frameworks and reporting. What We’re Looking For Experience as a Test Analyst, preferably in an ERP environment . More ❯
extracts for stakeholders to enrich them with information in order to answer questions, address problems or make decisions. Proactively participate in all stages of continuousimprovement initiatives as well as new business requirements/projects. Business support of the telephony system, the Ops and telephony data, IVR More ❯
members of the analytic, campaign and client management team as required. Respond to ad-hoc data requests as required. Provide commitment to leadership and continuous improvement. Delivery of your agreed objectives. Management of your personal development programme. Delivery of agreed standards & discipline. Management of your quarterly appraisal process & documentation. More ❯