1 to 25 of 35 Part-Time Customer Service Jobs in the UK excluding London

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM … . The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. General Responsibilities Service Call Management: Respond promptly to technical service calls, ensuring a two-hour response time. Coordinate and schedule service visits, both internal and external, and manage the service diary efficiently. Facilitate the creation of More ❯

Part Time Customer Service Advisor Hours: Monday Friday 30 hours + per week Salary: £12.21 p/h Location: Nottingham We are looking for a proactive and customer-focused Part Time Customer Service Advisor to join our team in the Telecommunications sector. As the first point of contact for our clients, you will play a … critical role in delivering exceptional service and support. This role requires excellent communication skills, a problem-solving mindset, and the ability to provide tailored solutions to ensure a positive customer experience. Key Responsibilities Customer Interaction: Respond to customer queries via phone, email and chat in a prompt, friendly, and professional manner. Issue Resolution: Provide first-line … technical support for broadband, mobile, and phone line issues, escalating complex cases when necessary. Order and Asset Management: Process customer orders accurately and update asset records as needed. Record Maintenance: Maintain and update customer records using CRM systems to ensure data accuracy and continuity. Follow-Up and Satisfaction: Proactively follow up on unresolved or escalated issues to ensure More ❯

Hybrid/Remote Working available Salary £26,255 pro rata rising to £27,255 pro rata after probation We are seeking a Polish Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is part time, permanent role and will suit somebody has a flexible attitude to working, an understanding of … of the Polish Speaking Technical Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program Hybrid working/remote working … after probation £1,000 Salary Increase when passed 6 month probation THE ROLE As a Polish Speaking Technical Support Agent you will provide excellent levels of customer service and support, duties include: Offering technical support in both Polish and English Using CRM and other systems to log incidents Providing solutions to technical faults Escalating technical queries when required More ❯

the office ) Contract: Fixed Term (12 Month Contract), Full Time 35 Hours Per Week Closing Date : 27 July 2025 Are you passionate about solving technical challenges while delivering exceptional customer service? If so, we'd love to hear from you. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part … will also write knowledge base articles, user guides and FAQs for our systems, take part in user acceptance testing and develop and deliver training sessions. Additionally: You'll provide customer-focused technical support across a range of Cambridge software platforms, ensuring minimal disruption to the examination lifecycle. Your day-to-day will involve analysing support trends, identifying opportunities for … product enhancements, and representing the customer voice in development projects. You'll lead User Acceptance Testing (UAT) for new systems, deliver training sessions internationally, and create high-quality support materials including manuals, FAQs, and interactive demos. Collaboration is key—you'll work closely with the Customer Service team, IT, and third-party providers, keeping stakeholders informed and More ❯

Quest Employment are looking for an experienced Customer service person to join our clients telecoms/broadband team based in Luton. The company promotes to delivering excellence services of landline and broadband across the UK since 2011. As theycontinue to grow, they arelooking for passionate individuals to join our dedicated team. If you're enthusiastic about customer service and enjoy engaging with people, we want to hear from you! Role Overview: Quest are hiring a Part-Time Customer Engagement and Support Representative to join our clients team. Your role will be toconnect with existing and prospective customers who have recently received an order confirmation or lead generation from the company. Youll confirm details, provide … friendly support, encourage customer satisfaction, and help drive sales including upselling additional services and promoting long-term customer loyalty. What Youll Do: ? Call customers whove received order confirmation letters to confirm details and gain their agreement to proceed ? Act as a helpful point of contact to support smooth onboarding and answer any immediate queries ? Promote customer retention More ❯

Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Salary: £14 per hour incentive scheme pension Company: Windsor Telecom – IT & Telecoms Services Provider Do you enjoy chatting with people and helping them find what they need? Have you worked in retail, hospitality … or another role where great customer service comes first? We’re Windsor Telecom, a friendly UK technology company, and we’re looking for someone with strong people skills to join our team as a Customer Sales Executive. This isn’t a high-pressure sales role — it’s about building relationships, having great conversations, and making sure our … we can help them Chatting about their needs and matching them with the right services Spotting opportunities to introduce useful products or pass leads to our Account Managers Updating customer details in our CRM so everything is accurate Making sure customers feel looked after and supported Key responsibilities Build friendly, professional relationships with customers Understand their requirements and offer More ❯

Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Salary: £14 per hour + incentive scheme + pension Company: Windsor Telecom IT & Telecoms Services Provider Do you enjoy chatting with people and helping them find what they need? Have you worked in … retail, hospitality, or another role where great customer service comes first? Were Windsor Telecom, a friendly UK technology company, and were looking for someone withstrong people skillsto join our team as aCustomer Sales Executive.This isnt a high-pressure sales role its about building relationships, having great conversations, and making sure our customers get the support they need. The … we can help them Chatting about their needs and matching them with the right services Spotting opportunities to introduce useful products or pass leads to our Account Managers Updating customer details in our CRM so everything is accurate Making sure customers feel looked after and supported Key responsibilities Build friendly, professional relationships with customers Understand their requirements and offer More ❯

Time Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be … with and allocating enquiries. To be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of the Part Time Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯

Time Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be … with and allocating enquiries. To be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team player who is an effective … client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities of the Part Time Sales Administrator: Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone or ticketing system Raise tickets for queries relating to technical support Contact More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

limited to; Admin support Support internal departments with administrative needs Schedule appointments and meetings and coordinate calendars Follow-up with client to clients on completion of site work and service desk jobs Processing engineer jobs and reports Process supplier orders, deliveries and asset inventory Process client orders and generate invoices Generate proposals and quotations Process card payments Office & Operations … Management Match customer accounts to supplier charges and assist in reconciling discrepancies Produce client reports using information from CRM system Coordinate with vendors for office maintenance and equipment servicing Answer and direct phone calls, generate jobs via CRM system, maintain polite and professional communication via phone and email Communication & Customer Service Act as first point of contact … for general enquiries Handle inbound and outbound calls and emails Build good relationships with clients, suppliers and engineering teams As a customer focused business, we are looking for our team to be a representation of the company culture, always ensuring that we are offering the customer what is best for their needs and requirements. What we are looking More ❯

the business, giving you the chance to collaborate with colleagues at all levels. Youll: Maintain workflows, troubleshoot issues, and support users with training and guidance Work closely with the Service Desk to test new functionality and explore system developments Collaborate with our Finance Systems Accountant and reporting lead to drive continuous improvement Youll be part of a team, where … expenses, planner and payroll/HR modules Experience working in a busy financial environment, providing system administration and analytical support Experience providing user training and maintaining training materials Excellent customer service skills, with experience handling support calls and diagnosing user issues Strong PC and spreadsheet skills AAT Accounting Qualification or equivalent experience Commitment to continuous professional development, with … Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers and … helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. Building dashboards … that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions and methodology More ❯

involved as you are delivering to stores where the items will be unloaded for the most part for you. You will be expected to deliver a high level of customer service and adhere to all driving regulations whilst ensuring you follow process for all deliveries. Responsibilities * Ensure the load is secure at the beginning of each shift. * Control … the load as it diminishes throughout the day. * Achieve a 2hr delivery window and communicate any issues to the transport team. * Offer excellent customer service to the end client. Hours of Work: Start time Nights: 7pm to 4/6am Start time Days: 05:30am to 3/4pm Typical day shift is between 10 - 12 hours a More ❯

The West Midlands Combined Authority are now seeking a Service Desk Analyst to join their dynamic Digital and Data team, for 12 months. In this post, you will contribute to the delivery of a Digital and Data support service to WMCA and/or Midland Metro Limited to enable the delivery of objectives to make best use of … a "one stop shop" for Digital and Data IT services. Please note, this is a 12 month fixed term contract. What you will be doing. Resolve incidents, problems or service requests that can be dealt with by 1st and 2nd line support. Assist 3rd line support teams/contractors/suppliers. Develop and maintain a strong customer service ethos. Work with other members of the MML IT team to ensure the Service Desk is resourced during operational hours (where required). Support the other members of the Service Desk team in resolving Digital and Data calls. Effectively communicate with colleagues in the wider business, of all levels of seniority and IT proficiency. Log Incidents using More ❯

PCS is looking for an experienced and motivational people manager to lead our Member Response Team in maintaining high standards of service to our members. With experience of managing CRM systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing … manage projects with successful time and budget management The main duties of the Member Response Team Manager role include: Managing a team across three hybrid sites, to deliver excellent service to our members Managing the administration of the democratic processes Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service Preparing reports and analysis on service quality metrics An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager. The role of Member Response Team Manager offers hybrid working More ❯

Description We are looking for an MI Analyst to join the In Life Customer Services MI Team on a 12-month FTC/Secondment. This role reports into one of the MI Manager within the Customer Services Division and is responsible for delivering management information and insight to support our departmental and company objectives. The successful individual will … example (but not limited to) Power BI, OAS, My SQL, Snowflake etc. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Working within the defined quality process to follow best practice, share knowledge, engage in workshop/peer review type activities and critically reviewing the quality … key business decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. You will have proven experience in using customer & operational data to drive recommendations that deliver commercial and operational gains, including manipulating large datasets, using different programming tools and analytical software. As an analyst you will be comfortable More ❯

to project, architectural, and senior management boards. Identify and communicate opportunities, risks, and recommendations to stakeholders. Implement and maintain architecture governance frameworks. What you need. A good understanding of Service Oriented Architecture with significant practical experience of service orientated design. Hold or work towards a qualification that underpin Solution Architecture (e.g. TOGAF, BCS Foundation Certificate in Architecture Concepts … industry and within a public sector authority. Analytical mindset with strong problem-solving skills. Ability to build strong working relationships with end users in exceeding their expectations with excellent customer service, communication and presentation skills. Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD, with at least one day per week spent in the More ❯

seeking: Communication Ability to interact with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised with effective time management and … Proven Experience of Oracle ODI/OAS Experience in AWS (in particular terraform, lambda, step functions, S3) Understanding of machine learning or data science, including python. Experience working with customer or vehicle data. Who you'll be working with This role would be to join the data portion of the Customer team, where we work across the business … data engineers and analysts working closely alongside members of the business in an agile way to deliver quick, innovative value. This role would be one of five within the Customer area, while the wider D&BI team has around 30, allowing team members significant opportunity for training and movement within the team. Benefits Motability Operations is a unique organisation More ❯

seeking: Communication Ability to interact with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised with effective time management and … Proven Experience of Oracle ODI/OAS Experience in AWS (in particular terraform, lambda, step functions, S3) Understanding of machine learning or data science, including python. Experience working with customer or vehicle data. Who you'll be working with This role would be to join the data portion of the Customer team, where we work across the business … data engineers and analysts working closely alongside members of the business in an agile way to deliver quick, innovative value. This role would be one of five within the Customer area, while the wider D&BI team has around 30, allowing team members significant opportunity for training and movement within the team. Benefits Motability Operations is a unique organisation More ❯

Manager. Purpose of the Role To lead the development and evolution of the Drive Smart telematics product within Motability Operations' Insurance Solutions team. The role focuses on delivering positive customer outcomes while reducing insurance costs through data-driven insights and behavioural change. Key Responsibilities Develop and refine the telematics roadmap post go-live. Use telemetry data and driving behaviour … to reduce claims frequency and severity. Collaborate with cross-functional teams to ensure strategic alignment and effective delivery. Monitor product performance using data and analytics, driving continuous improvement. Balance customer-centricity with commercial and risk considerations. Support the Operations and Proposition Manager in executing the insurance strategy. Champion agile methodologies and foster a culture of collaboration and pragmatism. Qualifications … proficiency in data tools. Effective stakeholder management and communication skills. Experience with technical product delivery, especially involving telematics or insurance technologies. Desirable Familiarity with the Motability Scheme or similar customer-focused organisations. Knowledge of telematics, repair industry, or external stakeholder engagement. Line management experience or potential to develop into a leadership role. Who you'll be working with Reports More ❯

It will focus on expanding the existing mission critical ecosystem of Data and BI systems for analytics and decision making, using Primarily Data Warehouse/Mart, Data Lake, Self Service BI Tools and Data Science/ML platform using Oracle, Snowflake and AWS tech stack. Qualifications We are looking for a skilled Lead Data Engineer who: Personal Attributes: Self … practices and learn quickly Passionate about data and technology and its application to solve business problems Excellent interpersonal skills and the ability to communicate at all levels Be highly customer focused with ability to work collaboratively Strong influencing and negotiating skills in a personable and professional manner Strong analytical skills, both qualitative and quantitative Ability to make recommendations and … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

It will focus on expanding the existing mission critical ecosystem of Data and BI systems for analytics and decision making, using Primarily Data Warehouse/Mart, Data Lake, Self Service BI Tools and Data Science/ML platform using Oracle, Snowflake and AWS tech stack. Qualifications We are looking for a skilled Lead Data Engineer who: Personal Attributes: Self … practices and learn quickly Passionate about data and technology and its application to solve business problems Excellent interpersonal skills and the ability to communicate at all levels Be highly customer focused with ability to work collaboratively Strong influencing and negotiating skills in a personable and professional manner Strong analytical skills, both qualitative and quantitative Ability to make recommendations and … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns … and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development and the difference that this … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems More ❯

A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This position requires a high level … of professionalism while performing daily support tasks as required. Experience working directly with end users on a daily basis along with a passion to deliver superior customer experience and technology is required. Responsibilities (including but not limited to the following as required): Provide best in class technical support to our clients primarily via phone and email but on occasions … issues methodically. Basic experience with policy management (Group Policy & Intune). Experience in support Mac OS X devices. Qualifications: Minimum 3 years' experience working in IT roles demonstrating excellent customer service and support. Relevant professional qualifications a plus Great attitude, team player always willing to pitch in and take on new tasks Proactive/flexible nature What you More ❯