11 of 11 Part-Time ITIL Jobs in the UK excluding London

skills, with the prospect to further your career in IT Service Management to become a Service Delivery Manager, Relationship Manager, Service Level Manager or Process Owner for any other ITIL processes. What you'll be doing Management of the incident backlog, ensuring incidents are resolved within agreed SLAs. Analyse incident data to identify trends and opportunities for improvement. Ensure the … caused by change. About you Excellent working knowledge of ServiceNow. Self-motivated and persistent with a desire to learn new skills and ways of working. Knowledge and experience of ITIL processes. ITIL or similar qualification (foundation v3 or v4). Have a customer focussed mindset. Able to work under pressure under tight time scales. Demonstrate a solid analytical and lateral More ❯

outlook and a willingness to learn and grow. You should be analytical, quick to learn and able to communicate effectively at all levels. Minimum criteria IT Change Management experience. ITIL experience Clear communication and is articulate. Customer Service orientated. Has performed the role of Change Analyst or Release Analyst and has worked in a customer service type role. Must be More ❯

Highly organised and self-motivated, able to manage your time effectively. Full UK driving licence (vehicle provided). Desirable but not essential: IT certifications (e.g. CompTIA A+, Microsoft Certified, ITIL). Familiarity with cloud services such as Azure or AWS. Experience with remote access and desktop tools. Why Join Us? Competitive salary - up to £30,000 per annum (pro rata More ❯

keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for process … improvements and recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting consistent and effective … service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and best practices.Strong ability to work with cross-functional teams and stakeholders. Excellent writing and communication skills, capability of clearly conveying complex information More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you’ll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you’ll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you’ll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

Support Engineer will be responsible for leading the technical support, development, and maintenance of all Spatial Solutions within Natural Resources Wales (NRW). This will be delivered within an ITIL framework and aligned with the broader team's Target Operating Model to ensure a high-quality, customer-focused service. The postholder will also act as the Technical Lead for all More ❯

Outlook, Microsoft Excel Call handling/telephone-based customer service/customer service assistant experience is welcomed Successful experience of working in a team and working on your own ITIL Aware (Desirable but not essential) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and More ❯

Outlook, Microsoft Excel Call handling/telephone-based customer service/customer service assistant experience is welcomed Successful experience of working in a team and working on your own ITIL Aware (Desirable but not essential) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and More ❯

Outlook, Microsoft Excel Call handling/telephone-based customer service/customer service assistant experience is welcomed Successful experience of working in a team and working on your own ITIL Aware (Desirable but not essential) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and More ❯