Experience of knowledge of working with Share Do CMS would be a great advantage Familiarity with Agile methodologies Knowledge of C# and SQL is an advantage Excellent knowledge of MSVisio Excellent knowledge of MS Word Knowledge of MS DevOps and source control Highly organised and pro-active Experience of gathering requirements from within a More ❯
with third-party RPA vendors to translate business requirements into technical solutions Requirements for the Business Analyst (Robotic Process Automation): Strong RPA knowledge and implementation experience Skilled with Visio, Excel, Jira, Confluence, RPA platforms (eg UiPath, Blue Prism) Excellent stakeholder management and communication High-quality BA artifacts (feasibility assessments, RTMs, UAT scripts, training) Proven ability to work independently More ❯
industries, and supporting technology and business processes Ability to extract and analyse data using a variety of tools such as Excel, SQL etc. Knowledge of diagram tools (like Visio) and knowledge of various modelling techniques Strong business analysis and good interpersonal skills Strategic mindset with strong conceptual, creative and analytical approach Strong problem-solving skills and ability to More ❯
teams. Key Responsibilities Data Modeling & Architecture Design, develop, and maintain logical and physical data models to support audit and risk assessment activities. Utilize data modeling tools (e.g., Erwin, Visio, Lucidchart ) to create and maintain models that reflect business and technical requirements. Data Engineering & Pipelines Build, optimize, and maintain ETL/ELT pipelines for both structured and unstructured data More ❯
Zendesk) Familiarity with knowledge management tools and documentation practices Strong understanding of ITIL principles across incident, problem, and change management Skilled in Power BI (reporting/visualisation) and Visio (process mapping) Analytical & Communication Skills Confident analysing performance metrics and identifying service trends Skilled in conducting root cause analyses and implementing effective solutions Strong communicator, capable of engaging both More ❯
have: Essential Skills: ILM Professional Trainer Techniques certification. Strong experience in designing and delivering training content, particularly within IT or cyber security contexts. Proficiency with tools such as Visio, Lucid chart, Jira, and SharePoint (Admin level). Graphic design skills with experience using Adobe Photoshop, Illustrator, and Media Encoder. Excellent written and verbal communication skills with a customer More ❯