resolution. Support our ICT contractor's external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with users and stakeholders throughout. Assisting with staff onboarding process, set up new user accounts and equipment. Maintaining accurate and complete IT documentation such as equipment inventory,certification, guidelines explaining specific software and hardware processes. Person Specification ICT Assistant More ❯
and recording staff holidays, absences, and sickness. Overseeing probationary reviews, staff appraisals, and development planning. Ensuring HR policies and procedures are followed and updated as necessary. Supporting recruitment and onboarding processes. Person Specification Essential Proven experience in financial management. Proficiency in Sage and Microsoft Office. Strong organisational and leadership skills. Desirable Experience in a charity or social enterprise environment. Experience More ❯
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
DVSA
collaboration with the Digital Services & Technology Commercial team, to contract management, performance improvement, benefit realisation, and contract exit. Key Responsibilities include, but are not limited to: Managing the mobilisation, onboarding and implementation of contracts with Suppliers Managing the strategic relationship with suppliers, including chairing regular contract management relationship meetings Reduction and management of commercial risk Benefits Being part of our More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate More ❯
a Technical Support Engineer, youll be at the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve technical challenges, and optimise overall customer and client experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product Adoption Provide second-line technical … support, assist with onboarding, and ensure timely issue resolution. Customer Success & Engagement Identify customer needs, track satisfaction trends, and contribute to self-service improvements. Proactive Customer Assistance Build strong relationships, monitor account health, and advocate for customer needs. Process Improvement & Onboarding Enhance support workflows, contribute to automation, and assist with new customer onboarding. What Youll Bring to the Role: Experience More ❯
