to senior stakeholders in a clear, data-informed, and solution-orientated way. Perform risk assessments and implement contingency plans to mitigate potential release issues. Monitor release progress, track key performancemetrics, and provide regular status updates to stakeholders. Co-ordinate with stakeholders within Mobile to ensure all artefacts are captured for each release at each stage of the More ❯
are BTs Wireless Research Team is at the forefront of innovation in radio access and Wi-Fi networks. We explore the applications of fundamental and emerging technologies that boost performance, energy efficiency, and architectural flexibility - while also investigating entirely new services that wireless networks can enable. Our research includes: Advanced modelling and simulation Lab testing of cutting-edge technologies … cutting-edge technologies in RAN and WiFi. You will trial and apply AI and machine learning to radio access networks, using real-world network data (including physical layer and performancemetrics) to uncover deep insights and propose technical innovations. Your work will directly inform the evolution and optimisation of BTs networks. Youll also: Collaborate with world-class researchers More ❯
upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to support team development and self-service tools. Key PerformanceMetrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service). Consistent service More ❯
