2 of 2 Part-Time Process Improvement Jobs in the UK excluding London

at all levels of the organisation and work collaboratively with external partners. You will lead projects and provide technical expertise to deliver system and process improvements, maintaining robust project documentation and communication plans. A strong understanding of all current Unit4 reporting tools, such as Xtra Reports, Excelerator, SQL and More ❯

standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for process improvements and recommend changes to enhance overall efficiency and effectiveness. You will be responsible for delivering training and … support to NOC staff on the newly documented ITIL-compliant processes. You will also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be … required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. You will demonstrate strong understanding of ITIL standards and best practices.Strong ability to work with cross-functional teams and stakeholders. Excellent writing and communication skills, capability of More ❯