stakeholders, including explaining design decisions clearly and confidently. Experience of mapping user journeys and identifying pain points for users. Knowledge and experience of working to digital services standards, including accessibility and usability requirements. Experience of working in an agile team, including prototyping content ideas to test, learn and iterate. Experience of working on content management systems, ideally with some knowledge More ❯
Employment Type: Permanent, Part Time, Work From Home
cohesive experiences. Research & Insight · Champion user research and usability testing to validate concepts and inform design decisions. · Translate qualitative and quantitative insights into actionable experience improvements. · Monitor UX trends, accessibility standards, and emerging technologies to keep the company’s experience modern and competitive. CRO & Experimentation · Develop and lead a robust CRO strategy to improve key metrics such as conversion rate … human-centred design methodologies. · Experience with UX research techniques, usability testing, and analytics tools. · Proficiency with industry-standard design and prototyping tools (e.g., Figma, Sketch, Axure). · Knowledge of accessibility best practices and relevant standards (WCAG, ADA). Desirable · Experience working in ecommerce, SaaS, or high-traffic digital services. · Understanding of front-end development capabilities and constraints. · Familiarity with agile More ❯
